Prices

IT Services and Support

Remote or Telephone support: £15 per half hour (Min of £7.50 for work under 15 mins)
Onsite support: £30 per hour
Advanced onsite support: £40 per hour

Laptop Repairs (Hardware)

Standard rates: £15 per half hour

We charge by the half hour to ensure our customers pay for the time taken to carry out a task rather than rounding up to an hour.

Power socket repair
£45 - Reseating of socket / jack (Power socket has been pushed into the laptop body)
£60 + parts (approx £10 - £40) Power socket / jack with harness or sub-board
£70 + parts (approx £5 - £40) Resolder of jack.

Some laptops do not adhere to typical build and design, in this case estimates are given before hand dependent on the model.

Screen replacement
£45 + parts (approx £50 - £100) - Inverter is easily accessible and bezel easy to remove
£60 + parts (approx £50 - £100) - Inverter is hard to access and/or hinge removal required

Keyboard replacement
£25 + parts (approx £20 - £40)

Fan replacement
£45 - £60 + parts (approx £10 - £40)

Motherboard Repair
£50 (No Fix / No Fee)

Computer Repairs (Desktop and Laptop)

Standard rates: £15 per half hour

We charge by the half hour to ensure our customers pay for the time taken to carry out a task rather than rounding up to an hour.

Virus removal
£45 - The Magic bullet - 24hr to 48 hr turnaround
We backup your files, wipe the computer, install windows, drivers, and restore your files.

£60 - Remedy - 72hrs+ turnaround. (The time taken using this method is dependant on the performance of your computer, the amount of data that it contains, due to the intensive scanning for viruses)

Full Service / Health Check
£60 - 19 point full service for Desktops/Towers
£60 - 18 point full service for Laptops
£90 - 18 point full service and full internal checks and cleaning of laptop
This service is designed to increase performance, remove viruses/spyware, detect any hardware faults and ensure you are safe and protected in your day to day use of the computer.
Click here for a full breakdown of the DESKTOP service / health check
Click here for a full breakdown of the LAPTOP service / health check

Reinstallation of Windows
£30 - Factory supplied recovery discs
£45 - Windows XP Windows Vista, Windows 7
Add £15 for upto 5GB of personal files/data backed up and restored.

Fit replacement power supply (Tower and desktop computers)
£15 + part (approx £20)

Basic diagnostic (for desktops and laptops)
£15 - This services test all visible components and software

Advanced diagnostic (for desktops and laptops)
£30 - This services includes the addtion of exhaustive memory and hard disk tests.

Advanced hardware diagnostic (for laptops)
£45 - £60 - This service includes a complete disassembly and reassembly

iPhone Repairs

iPhone 3G Screen Repair - £45
iPhone 3G LCD Repair - £45
iPhone 3G Screen & LCD Repair - £75
iPhone 3G Battery replacement - £30
iPhone 3G Dock Port/Power replacement - £35

iPhone 3Gs Screen Repair - £45
iPhone 3Gs LCD Repair - £45
iPhone 3Gs Screen & LCD Repair - £75
iPhone 3Gs Battery replacement - £30
iPhone 3Gs Dock Port/Power replacement - £35

iPhone 4 Screen and/or LCD Repair - £105

Discounts available for multiple jobs
Example: 3G/s Screen repair and Battery replacement £65 - Saving £10

Blackberry Repairs

Curve 8520 Screen Repair - £45
Curve 8520 Bezel/Facia Repair - £40
Curve 8520 Screen Lens/Plastic - £25

Home/Office Call-out fee (and repair return service)

This surcharge is simply to cover travel time and running costs and is applied for each visit.

It covers off site visits and repairs that are requested to be returned at your request rather than collection from our office.

Area Surcharge
Zone 1 £10
Zone 2 £15
Zone 3 £20
Zone 4 £40
Zone 5 £60

Zones

Please refer to the coverage map for geographical areas of zones.

Zone 1
Hastings
St Leonards
 
Zone 2
Bexhill
Battle
Icklesham
Westfield
 
Zone 3
Little Common
Ninfield
Rye
Northiam
Robertsbridge
 
Zone 4
Herstmonceaux
Burwash
Hurst Green
Ticehurst
Hawkhurst
Benenden
Tenterden
Eastbourne
Hailsham
 
Zone 5
Heathfield
Wadhurst
Tonbridge
Tunbridge Wells
Cranbrook
Biddenden
Bethersden
 

Locations not listed here and near to locations above will attract a surcharge according to the coverage map.

Payment Methods
Cash, Cheque, Cards*
There is a 4% fee for processing cards.
*available at office only

All quotes and estimates for labour are valid from the date of agreement for 7 days.
Part costs are valid at the time of quote only.

 



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Open from 9.30am to 5.30pm

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Computer repair in Hastings | PC Repair | Laptop Repair | IT support in East Sussex

Computer Repair Services in East Sussex - PC and laptop repair and maintenance services.

Laptop and PC repair in Hastings

 

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© Neptune 1066 Ltd 2007 - 2010
This website and its content is copyright of Neptune Computing. All rights reserved

 

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Head office:

The Old Forge, 790 The Ridge, St Leonards on Sea, TN37 7PS

 

Registered office:
High Trees, Hillfield Road, Hemel Hempstead, Herts HP2 4AY

 

Company registered in England & Wales. Company number: 6440961

 

Neptune Computing, Neptune Media and Neptune Consulting are trading styles of Neptune 1066 Ltd